Working with the simple premise that more knowledge results in better decisions, MSA HR Capital has led the way in becoming the most comprehensive survey firm in healthcare today.

Whether conducting a comprehensive episodic survey to asking just one question for an immediate concern, MSA HR Capital's knowledge gathering capabilities are uniquely positioned to provide extensive normative data, but still be responsive and flexible to your needs. Our M3 product helps fill the knowledge 'holes' which challenge many healthcare organizations. This is accomplished by providing survey tools which provide information not only to measure the organization's engagement and alignment on a regular basis, but also to gather enough knowledge with normative comparison to actually make changes and improvements. By using information from our comprehensive "Measurement" Survey, we can statistically determine areas which the organization and department leaders can best focus their efforts for maximum return.

Millions of healthcare employees, leaders and physicians have participated in our surveys, covering 80 different opinion variables, including engagement, job satisfaction, salary, physician relationships, management effectiveness and productivity. With this extensive information, we have been able to develop a knowledge of healthcare employees and leaders which is unsurpassed.

Having a flexible process allows us to design a custom survey that fits the needs and issues of your organization. Once you have the results of your survey in hand, MSA HR Capital enhances your overall operations through the implementation of innovative approaches and practices that address key issues uncovered by the results.

Creating performance management tools using the most up-to-date methods and applying them to the unique healthcare environment is a special service of MSA HR Capital.

With over 30 years of employee relations consulting experience, we create effective performance improvement programs by combining knowledge obtained through our surveys of what motivates healthcare employees and leaders. This unique expertise results in establishing appropriate standards, as well as effective incentives and support which can result in measurable improvements in the organization's performance, even where other programs have failed.

We encourage you to take a sample survey online that demonstrates our capabilities >